A warm welcome was given when I approached the desk, and the process of checking in was efficient. The room was small but spotlessly clean and just what was required. Towels were changed each morning and the stay was comfortable and stress free. The staff were helpful and always offered a friendly smile. Custom House Hotel is definitely good value for money, and excellent for its class
- Name:
- Custom House Hotel
- Address:
- 272-283 Victoria Dock Road Docklands London E16 3BY England
- Group Name :
- Choice Hotels
- Type :
- 3 Star Hotel
- Size :
- 282 rooms
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Custom House Hotel is a modern hotel, situated in London's Docklands area. Offering a high standard of accommodation and modern facilities, this hotel makes a great base, whether your visit is for business or for pleasure. The ExCeL Exhibition Centre is just seconds away and the business centres at Canary Wharf are also close by. For travel around the rest of the city, Custom House Station is just across the road from Custom House Hotel.
Custom House Hotel offers every amenity you could wish for, including fully air-conditioned rooms, car parking and wireless internet throughout. You can dine in one of the hotel's three restaurants, or relax with a drink in the award-winning bar. Your room at Custom House Hotel is equipped with a power shower, remote control television, telephone with voicemail and hospitality tray with tea and coffee. Disabled access rooms are also available.
24 Hour Reception / Air Conditioning / Bar / Coffee/Tea Maker / Colour Television / Direct Modem Link / Elevator/Lift Access / Hairdryer / Internet Terminals / Newspaper / Parking / Phone / Room Service / Shower / Swimming Pool / Tourist Information / Wake Up Service / Wash Basin / Wireless Internet Access / Wireless Internet Access in Rooms
Custom House Hotel is located within walking distance of Royal Victoria Docks, which has a popular water sports centre where both children and adults can try windsurfing, canoeing and sailing. Canary Wharf is also within easy reach of the hotel. This newly built centre is now a popular destination for tourists, with a large shopping complex, as well as many fashionable bars and restaurants.
Check in from: 2 pm
Check out by: 11 am
Car parking is available on a first come first served basis and costs approximately £10 per day.
Custom House Hotel has completed a major refurbishment and now boasts a brand new lounge, cafe, enlarged breakfast room and upgraded facade. Superior rooms are equipped with a laptop safe and all rooms now have high-speed internet access.
- By Tube:
- The nearest station to Custom House Hotel is Custom House, which is on the Docklands Light Railway (DLR). The DLR connects with the London Underground at various stations, the nearest being Canning Town.
- On Foot:
- Exit Custom House Station onto Victoria Dock Road. You will see Custom House Hotel directly opposite the station.
Custom House Hotel Reviews
I was greeted on arrival with a friendly quick service. Lots of info given about train connections as we were going to the O2 Arena. Hotel very clean, everything you need for a couple of nights: tea and coffee, towels and TV. Small shower and toilet but clean. We arrived back at the hotel around midnight and were so hungry, the hotel has local take aways availiable which deliver to your room and they will book this for you. Hotel bars/pub and restaurant looked clean and tidy. Good food, good prices friendly staff. Would stay here again
Very good hotel, ideal if you are visiting the 02 & Excel. Rates were excellent, service at check in/out was very quick. Polite helpful staff as well. Rooms were clean & comfortable.
A very nice and affordable hotel located in the London Docklands area with easy access to the train station (1 minute walk) for central London. The rooms are fresh and nicely equipped. A great choice with nothing more to ask for.
My friends and I were staying at The Custom House hotel for one night for my Birthday weekend, upon arrival we were fortunate enough to have two of the rooms upgraded! The hotel was situated in a great location near The Docks/Central London. So in easy reach of Central London if your planning your night out there! The staff were standard and the rooms were decent. There was only one thing... the Bathroom in which one of friends had to use, sort of resembled a gas chamber and was a little claustrophobic! Overall my stay at the hotel was very pleasant, I would recommend the hotel!
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- Find the same room for less and we will refund you the difference. (Terms & Conditions apply)
