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Booking Terms and Conditions

The following conditions apply to accommodation bookings made by you through your usage of TravelStay may alter these conditions at any time.
Making a booking
It is your responsibility to submit accurate information and mention any special requirements at the time of booking.
It is free to modify. Modifications must be made in advance of the cancellation period to avoid the accommodation provider's late cancellation fees.
Cancellations and Non-Arrivals
Cancellations and non-arrivals result in the loss of your pre-payment. You will also be charged for the first night per 7 nights stay if you make a cancellation within the accommodation providers late cancellation period or do not arrive. The late cancellation period is specified at the time of booking and is typically 24 to 72 hours prior to arrival. Under exceptional circumstances, such as during extremely busy dates, for multiple room bookings, or if the customers contact details are invalid, the accommodation may need to protect against the loss of a late cancellation fee by pre-authorizing for the first night’s stay shortly prior to arrival.
Group or Long-Stay Bookings
When making reservations either for 5 people or more or for stays of over 7 nights, your booking will be subject to the accommodation provider's group/long stay booking policy. The accommodation may need to charge for the first night of stay prior to arrival.
University Accommodation Bookings
In order to enable faster check-in, the balance payment for some accommodations (Kings College) will be processed prior to arrival. This is also clearly displayed at the time of booking.
TravelStay Discounts and Promotions
TravelStay offer discounts for students, longer stays, Facebook and Twitter followers, repeat customers and their friends!
- Student Discounts: Each guest will need to display student identification upon arrival.
- Long Stay Discounts: If you check out early you cannot be guaranteed to retain the long stay discount.
- Twitter Discounts: These are subject to a ‘Follow’ of TravelStay Twitter
- Promotional Code Offers: These are subject to the minimum total booking value quoted in the offer.
- Facebook Like Discounts: These are subject to a ‘Like’ of TravelStay Facebook
- Facebook Share Discounts: Every time a friend books with your exclusive promotional code, they receive £5 cash-back and so do you!
- Subject to minimum of £20 deposit or £175 total booking value. Cash-back provided to referrer immediately and to friend upon check-out.
Upon Arrival
The terms and conditions of the accommodation provider will apply to you from check-in, or in the case of non-arrival.
Use of the TravelStay website
In addition to these terms, TravelStay terms and conditions of business shall apply to all accommodation bookings made through
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