This hotel was absolutely wonderful. Very weary from a 20 hour flight, arriving in the early hours, I was grumpy about the room at first. The next morning staff showed me alternative rooms, with complete courtesy. I realised I had, in fact, been allocated a lovely room, which was very clean, comfortable & tastefully decorated. The breakfast room is lovely, as is the continental breakfast which comprises all you could wish for and is included in the tariff. The location is superb, being a short walk from Pimlico Station. When booking online four things ticked the boxes for me: ensuite bathroom, free wireless internet, a lift and location. The main thing though, is the friendly, courteous, helpful & unobtrusive staff. I am staying here again shortly & have marked this hotel as my preferred London hotel. An added bonus is the very reasonable pricing, which is much appreciated

Nice hotel, great location, friendly staff, would stay there again

Very small room. Receptionist not overly friendly and welcoming. Carpets outside rooms stained and needed a good clean. Bathrooms too small, no ventilation and slight smelt of sewage. Over priced for size of room

Great location, friendly staff, clean room, good for short stay break in London. Great restaurants close by

Entirely satisfactory for my needs.

Great location - plenty of nice eating places nearby. Hotel staff polite, friendly and welcoming. Good breakfast, pleasant room, all round good value.