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West Cromwell Hotel Reviews page 3

Average Guest Rating: 3.9 'Good' Based on 33 Hotel Reviews
Michele, Italy
5/5

The West Cromwell Hotel was very good, the people were frindly, the bedroom and bathroom were very good. Maybe it would be nice to have more things to eat at breakfast. The price was excellent, I would recommend it

Fiona, Irish
3/5

A short walk to the tube. Our room was clean and tidy, bed comfortable. My son and I had a laugh about the lift, I don't think I've ever seen one so small, lucky we only had hand luggage. My only negative comment would be the surround rubbers on the shower glass could do with a good scrub, apart from that it was grand. The front desk staff were friendly and helpful and even printed out a map that I needed with no bother. Breakfast was a bonus tea and toast to start the day. Grand place for 1 or 2, I had my son with me, wouldn't be for families, just my personal opinion

James, British
3/5

Fairly basic hotel but the room was a good size (upgraded to a twin even though I booked a single), clean and warm. Hot water in the shower when I wanted it which isn't always the case in cheap hotels that I have stayed in. Staff at reception were very friendly and helpful giving good advice on local transport. Reasonably convenient location 5 minutes walk from Earls Court Tube Station. There was quite a bit of traffic noise through the night though as the room was at the front of the hotel

Veronica B., Romanian
4/5

Good service and good location. The room was clean and decent for the price but the continental breakfast isn't that rich. On the bright side there are plenty of lovely restaurants around in the Earls Court tube area.

A Hunt, English
4/5

Good value, clean, nice cotton sheets, breakfast reasonable, helpful and pleasant staff

Melissa Davis, American
1/5

The hotel provides you with the basic necessities and nothing more. The sheets were stained and in the mornings the cleaning staff kept arguing with each other. It was not a pleasant thing to wake up to so early in the morning. There never was someone at the front desk I had to wait 15 minutes for someone to show up everytime

Jackie Reitzner, British
4/5

Staff friendly. Room fine although the windows in the double room didn’t close/fit properly and it was drafty and noisy. Would stay again as long as it was in a different room. There were no problems with the single room we also booked

Juliet & Cass, British
3/5

Our stay at the hotel was very enjoyable, we stayed for 2 nights. The bathroom although being very clean was rather very warm in there and no ventilation. Also there were a few stains on the carpet in the room but apart from that it was fine

Nadine Schloemer, German
1/5

I would not book this hotel again. We actually stayed at this hotel only one night and then we checked in another hotel, as our room was not really clean. There were hairs on the sideboard and the bathroom was not clean as well. For the price it was not a good deal!

Miss A, British
2/5

Stayed for 5 nights in this London bed and breakfast, was pleased with the size of the room and the generously sized bathroom. However, upon arrival on a scorching hot day, we found that the front door was locked. There was a mobile phone number on the door for guests wishing to check in to ring! I rang the number and got the answering service, and had to wait 20 minutes for someone to open the door. One day the cleaner didnt clean our room, so we had no clean towels. The hospitality tray wasnt refilled every day, and we had to ask at reception for it, sometimes twice. It is on a busy road, and so was very noisy at the front. Although the hotel was clean and modern and comfortable, I thought the service was rather shoddy

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