We stayed at this hotel with family of 4. We had a room at the top floor which means 4 storeys up the stairs (no lift!!)! Room was (too) small, it was very hot in the room (heating was on 24/7), beds were ok, small and simple "bathroom", poor breakfast, but friendly staff and good location for visiting London.

The hotel is near London's center. It's clean and quiet. The breakfast is good. The room was a little narrow without place to put our luggages. The bathroom was quite small. But the price is correct.

Was well located for us, room fine for family.

Although I apreciate that the hotel
is budget you should still expect a good level of service. The toilet did not work the tv did not work and the bathroom could do with a fan to stop the mould growth. However the room was clean and bedding and towels were good.
Also I would have been happier if when paying by card the hotel kept it in sight and did not disapear under the reception desk.However I would still use the travelstay.com website again

Classic Hotel was basic but good value accommodation. Particularly clean.

There was a stain on one of the bedspreads. The room was warm and clean. One of the beds was just a metal fold up bed with a mattress on top. But all the people working there where very pleasant and helpful.

The worst hotel I have ever stayed in by far. The cleaners tried very hard, but the place is hopeless.

Staff were friendly enough, helpful in the morning toasting gluten free bread for children. Room fine, for a basic budget hotel it met our needs really well.