Carlton Hotel London Reviews page 6
Poor service, poor facilities and our room was tiny.
Whilst the staff are friendly, there is a professionalism lacking that should otherwise be very good in any hotel. My toilet seat was broken and the curtains worn. Needs a refurb overall
Carlton Hotel has a great location! Small, but clean. Nice and polite staff. The breakfast was not very impressive, but ok. The scariest and smallest elevator ever! All in all a fine place to stay for a weekend in London.
Although the staff were friendly, we were not shown to our room. The hotel is very basic, dirty and I did not meet my expectations.
Very nice and clean. Staff very helpful
Carlton Hotel was very nice and clean. Well linked to all metro stations and bus for easy movement in center of London. I think I will book this hotel for next visit London.
Carlton Hotel is a great hotel, friendly people, very clean. Will be booking this hotel in the future
Conveniantly located for the shops, buses and tube. Carlton Hotel London is very clean with adequate rooms, good beds and good breakfast. It is good value.
On the downside, the lift didn't always work and the stairs were steep and narrow. In our room we had to use a hot jug on the floor to make tea. Would stay again - just a few minor improvements are needed
The staff were unhelpful, the room was very small and the bedding dirty. The TV remote didn't work, the WiFi was too weak for my needs, I was on a high floor and the lift didn't work. I do not recommend this hotel and will not stay again.
We were delighted with our stay. We had a lovely clean room at the back of hotel away from traffic and noise. Thanks